Study Central Support

Your student signs in with their own school Google account — the one their classes live under, not a parent's account. Google Classroom™ only follows the account that owns the classes, so signing in with the right account is what makes the planner populate.

Almost always it's the wrong account. Make sure your student is signed in with their school Google account that's actually enrolled in the classes. Classes sync automatically and refresh throughout the day — give it a moment after first sign-in, then refresh.

When you subscribe to a Family Plan, you receive a family code that covers up to the number of students on your plan. Each student signs in with their own Google account and enters the family code when setting up their Study Central. One code, one household — every student gets their own planner.

Parent alert emails are collected right at setup, on the welcome step after purchase. If you skipped it, you can add them later in the Student Corner under the Parent tab. Alerts include due-date reminders and a Monday week-at-a-glance.

Yes. Set it up once and sign in on any device — a home laptop, a school Chromebook, a tablet. Your student's classes, settings, and progress sync automatically so the planner is the same everywhere.

Read-only access, nothing more. Study Central reads your student's classes and assignments to build the planner and never changes anything in Google Classroom™. Full details are in our Privacy Policy.

You can cancel anytime — your subscription stays active through the end of the period you've paid for, and you can export your data. To cancel or update billing, use the link in your purchase receipt, or email support@theheadlinepress.comCopy address and we'll take care of it.